Celebrating 30 Years of Service - 1994-2024

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Connect Your World With Unified Communications

Seamlessly integrated voice, video, messaging, and collaboration tools in one platform.

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ETI- Connect Your World with technology that saves you money and allows you to be more productive.

Key benefits

Lower Cost

Pay a flat, per user rate with unlimited local and domestic* long distance calling, 2GB of file storage with disaster recovery, ETI AnyMeeting video conferencing, free onboarding and migration, and 90+ enterprise-grade calling features included.

Highly Reliable & Phenomenally Supported

ETI is backed by a 99.999% uptime Service Level Agreement (SLA) and J.D. Power-certified 24/7 support. Plus, our stringent prequalification process helps ensure that your service is successfully deployed with a reliable connection and crystal-clear voice quality.

Simplified scaling & management

Users get an intuitive interface to easily take advantage of key features, and admins can manage the service and features from one user-friendly control panel.

Increased productivity & collaboration

Anywhere, anytime flexibility with integrated video conferencing, screen sharing, and file sharing and backup that extends reach and facilitates collaboration. Mobile users and remote workers can interact seamlessly with on-site employees and systems.

Business Continuity

No need to worry about missed calls… ETI automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don’t answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.).

*Domestic long distance includes calls within the contiguous 48 States. Additional charges apply for calls to and from Alaska, Hawaii, and US Territories.

What comes with our Unified Communications Service

ETI offers a cloud-based unified communications and collaboration platform that joins a next-generation, full-feature phone system, with mobile and screen sharing, HD audio and web/video conferencing, backup and file sharing, and much more, all integrated into one highly reliable, highly secure, unified communications platform that is going to transform the way you do business.

Hover over the features to learn more

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What comes with Intermedia Unite
 

PHONE SYSTEM

  • Cloud-based phone service with 90+ enterprise-grade features
  • High-level network call quality and uptime
  • Single web-based management portal
 

Fax

  • ETI WebFax is a “virtual” fax service
  • Receive and manage faxes via the web
  • Transmits faxes directly from a Windows®-based PC
 

VOICEMAIL

  • Listen and manage from the desktop phone or through the mobile app
  • Transcribed messages can be delivered via email or viewed on the mobile app
  • Voicemail can be received or forwarded as a downloadable email attachment
 

Mobile

  • ETI Elevate Mobile App: makes any mobile device a business communications tool
  • Instant access to call anyone in the company
  • Features: call transfer, call flip, and ability to manage multiple calls
 

SCREEN SHARING

  • Real-time screen sharing improves collaboration and speed of decision making
  • Browser-based and full HD—no downloads or extensions required
 

PRESENCE INDICATOR

  • See whether your company contact is available or busy on the phone
  • Desktop phones include a busy lamp field (BLF) in the LCD display
  • Desktop and mobile apps display presence information alongside each company contact
 

FILE COLLABORATION

  • 2GB per user of storage for ShareSync backup and file sharing
  • Access files stored in computers, mobile devices, file servers, and the web
 

FILE BACKUP

  • Real-time backup of all files, mobile photos, and videos
  • Point-in-time file restoration for quick recovery from ransomware and other data loss
 

REMOTE OFFICE

  • Phones can be plugged in to any location that has a network connection
  • Remote desk phones work exactly the same way as they do in the office
 

PHONE

  • Phones are plug and play, delivered pre-configured to work with the Elevate service
  • No special setup or technician required
  • Polycom, Cisco and Yealink: several models to choose from to meet any business need

ETI Connect Your World

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Celebrating 30 Years of Service - 1994-2024

KAPS Group

ETI- Connecting Your World

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