DSL FAQ

Personal DSL

Business DSL

DSL Intro

What does DSL stand for?
Digital Subscriber Line. DSL is a modem technology that transforms ordinary phone lines (also known as "twisted copper pairs") into high-speed digital lines for ultra-fast Internet access. DSL also enables access to corporate networks for telecommuters, as well as exciting new interactive multimedia applications such as multiplayer gaming, video on demand, and video catalogs.

Whatis xDSL?
xDSL is the name which has been coined for the family of digital subscriber line technologies ranging from ADSL to SDSL. The "x" represents a varible that can be replaced with either the "A", standing for ASYNCHRONOUS, or "S", standing for SYNCHRONOUS. ETI provides both.

How does xDSL work?
xDSL modems use digital coding techniques to squeeze up to 99% more capacity out of a phone line without interfering with your regular phone services. That means you could be simultaneously talking on the phone or sending a fax - while surfing the World Wide Web, since the DSL service operates off another separate phone circuit and does NOT need to tie-up your current voice and/or fax line.

What are the main benefits of xDSL?

• Uninterrupted, high-speed Internet access that's always on-line
• Cost-effective solution for residential customers, telecommuters, and small businesses
• Data Security that exceeds other technologies

What determines which level of service is available to the end-user?
DSL is a distance-sensitive telecommunications service: increased distance from the central office (CO) means decreased speeds. The closer one is to the CO, the more bandwidth can be provided.

Is DSL better than ISDN?
DSL is better than ISDN for several reasons:

• Speed - up to 11 times faster
• Dedicated connection - no more dial-up configurations
• Ease of installation - no more SPIDs or complex configurations
• No usage charges - pay the same flat rate every month
• Affordability and just one bill - the end-user receives only one bill every month for both Internet access and DSL, which is usually lower than ISDN

What is IDSL?
The "I" in ISDL stands for ISDN. The IDSL level of service would be used for those that have the ISDN circuit in place and want to convert to DSL. Using IDSL is the easiest way to do so.

Are there any per-minute or usage charges associated with DSL?
No. DSL is a dedicated network service that costs the same, regardless of how often it is used or how much data is transferred. This predictability is one of xDSL's most attractive features. However, on the residential/consumer product, there is a limitation in that a Dynamic IP assignment is used by "forcing" the IP to change after 10 minutes of idle time or after a continuous 8 hour session. There is no need to "dial in" again, as there is no dial in process to begin with. The IP is simply changed after exceeding those limitations.

Does DSL have any security issues like cable modems?
No. DSL is not a shared network service like cable modems, which means that one end-user can not see what is on a neighbor's computer using DSL. The service is a private dedicated connection from the end-user to the network.

Will DSL interrupt existing phone service?
No. DSL works on your existing phone line or can be implemented as Dry DSL which puts it on it's own separate copper line. An end user will never experience slower performance when making phone calls.

Can I use a telephone or fax machine on my DSL line?
Yes. DSL uses a technology that is compatible with telephones and fax machines. You would need to install a Filter on the device you want to use. We will provide multiple Filters for Free.

Can the Internet keep up with so much speed?
The Internet's infrastructure is constantly being upgraded to handle the rapidly increasing use of the Internet. In addition, the Internet backbone has grown in an unplanned fashion and a connection may see 20 or more routers, which can create significant delay. However, a great deal of work is underway to (1) increase server access speeds, (2) improve backbone and NAP bandwidth, (3) increase router speeds, and (4) introduce ATM into the backbone for much lower latency. Futhermore, many Internet service providers have implemented proxy or cache servers for frequently visited web pages, creating local copies for those pages. At the very least, xDSL will make your Internet experiences much better than voice band modems and the resulting market pressures will inevitably lead to capacity increases in both the Backbones and your ISP.

How does xDSL compare to cable modems?
xDSL provides a dedicated service over a single telephone line; whereas cable modems offer a shared service over a shared media to a geographical area. While cable modems have greater downstream bandwidth capabilities (up to 30 M), that bandwidth is shared among all users on a line serving the area, and will therefore vary, perhaps dramatically, as more users in a neighborhood get online at the same time. Cable modem upstream traffic will in many cases be slower than xDSL, either because the particular cable modem is inherently slower, or because of rate reductions caused by contention for upstream bandwidth slots. The big difference between xDSL and cable modems, however, is the number of lines available to each. There are no more than 20 million homes passed today that can support two-way cable modem transmissions, and while the figure also grows steadily, it will not catch up with telephone lines for many years. Additionally, many of the older cable networks are not capable of offering a return channel; consequently, such networks will need significant upgrading before they can offer high bandwidth services.

Is DSL compatible with a Macintosh?
Yes, as long as the end user has an Ethernet 10BaseT (not coax) interface and TCP/IP software (either MacTCP or OpenTransport, which is included in MacOS 7.x and later). Anybody who has been using a Mac for a dialup Internet account has TCP/IP software. TCP/IP has been a standard part of the system software. TCP/IP software is also available as an add-on for those end users that do not already have it.

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